PTSMC Billing Inquires


 

How To reach PTSMC Billing?

We know most medical costs are unexpected, and understanding your medical bills can sometimes be complicated. At Physical Therapy & Sports Medicine Center, our financial team would like to help you meet your health care needs. Our team of professional billing specialists are available to help answer your questions.

Contact our office, 8:00AM – 5:00PM Monday to Friday.

Billing Department Office: (240) 774-0222

Billing Department Fax: (240) 774-0223

If your insurance is not in our displayed insurance list, feel free to call our office. Please contact your insurance carrier to learn the specifics of your coverage. If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.

If you have a question related to your bill or insurance, please contact our office and one of our billing specialists will assist. We have simplified the contact list by insurance:

Meet the Billing Department

MONICA MEDINA

BILLING SPECIALIST

Monica Medina joined PTSMC in 2018 as a front desk coordinator. With 3 years’ experience in the medical field, Monica displays great customer service skills, diligence, dedication and professionalism that are characteristic of our team members. Monica was recently promoted to our billing division where she enjoys helping others while learning as much as she can. “Mama Bear” is what she is playfully known as around the office – always making sure that the plants are watered and everyone fed.

“Working at PTSMC has been a great experience, I have learned a lot from my coworkers. Starting out at the front desk and now in the billing department has helped me gain a great deal of knowledge. Being able to answer patient’s questions and help them understand their plans/benefits is always gratifying. “

During her spare time Monica enjoys spending quality time with her son and daughter.

(240) 774-0222 – Ext 707

mmedina@startptnow.com
Medicaid
BCBS & Secondary
United Healthcare
Worker’s Compensation (ALL)
Private Insurances
PIP

MONICA MEDINA

 

JACOB DOWLING

BILLING SPECIALIST

Mr. Jacob Dowling joined the PTSMC billing team in 2018. Though the youngest member of the department, Jake leaves a grand impression through his professional work ethic and excellent customer service. Jake works alongside a team of seasoned billing specialists and continues to set high goals for performance satisfaction with his co-workers.

“I love the people that I work with. They always bring smiles, laughter and great energy throughout the day. I enjoy learning and growing ”.

Jake is currently studying Psychology and hopes to combine both business and healthcare knowledge and experience in his career path.

In his spare time, Jake enjoys watching football, reading and working out.

(240) 774-0222 – Ext 705

 jdowling@startptnow.com
Billing Statements
Medical Records
Collections

JACOB DOWLING

 

SASAN N. CHALEZAMINI, COO/CFO

CHIEF OPERATING OFFICER, CHIEF FINANCIAL OFFICER

Escalated attorney cases (PIP cases)

Litigation

Balance reduction

(240) 774-0222 – Ext 700 

For all general questions, comments and concerns please email schalezamini@startptnow.com

SASAN

 
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